🔁 Refund / Return / Exchange Policy

We strive to ensure a smooth return or exchange process for all our customers.

Return/Exchange Window:
Returns or exchanges are accepted within 14 days of delivery.

Return/Exchange Conditions:
Customers can initiate a return or exchange for any reason. (Detailed conditions not required as per client instruction.)

Refund Method:
Refunds will be processed via:

  • Original mode of payment

  • Store credit

  • Product replacement

Non-returnable Items:
Used, damaged, or tampered products may not be eligible for return.

How to Initiate a Return:
Customers can directly contact us via WhatsApp to initiate the return or exchange process.

Refund Processing Time:
Refunds are typically processed within 5–7 business days after we receive the returned item.